DOuG pRATt

Another Major Meltdown

May 26th, 2008

You may have noticed earlier that the homepage was rolled back in time. The exact point, no surprise to me, was the last post before iPower switched me over to the new platform. This notice was posted on iPower’s support page:

DNS issues potentially affecting your Website and E-mail An unforeseen issue with our DNS system caused us to have to restore a backup from 3/16/2008.If your site has been transitioned to the new platform since 3/16/2008, or you have created your account since that date, your website and e-mail may be affected.

Transitioned customers may notice that your website is displaying an older version. We will be correcting this during the course of the day today (Mon 5/26/2008), as we restore our DNS.

New customers that have created their account since 3/16/2008 may notice that their website is offline completely. This will also be corrected over the next few hours.

We deeply apologize for this service interruption, we know that you count on us, and our team is working as quickly as possible to restore full service for all customers.

Everything seems to be back the way it was when I went to bed last night, but I’ll be on the lookout for further trouble. Needless to say, iPower’s shaky reputation can’t withstand any more incidents such as this one.

Filed under: Tech

Tags: iPower